WhatsApp, run by someone who never sleeps
Every message,
answered on the spot.
Ekuya replies to your WhatsApp customers the moment they write in - using your real prices, hours and policies, not a guess. When someone actually needs you, it says so and waits.
No credit card to try it. Connects to your existing WhatsApp Business number in minutes. Prefer to ask first? Message us on WhatsApp →
How it works
One message in, one grounded reply out.
They write in, any time.
A customer messages your number - a question, a price check, a booking. Ekuya reads it the instant it lands, day or night.
It answers from what's true.
Replies are built from the prices, hours and policies you've written down - never invented. Not listed? It says so.
It knows when to step back.
Ask for a person, and Ekuya confirms it, flags you immediately, and waits quietly until you or your team step in.
Why speed matters
Most customers don't wait around for a reply.
A slow reply doesn't just feel bad - it's a booking that goes to whoever answered first. Ekuya closes that gap before it opens.
Between a customer's message and a reply, outside business hours
Grounded in your prices and policies, sent the moment it's ready
Your inbox, at a glance
See exactly what got handled - and what needed you.
Every conversation rolls up into numbers you can actually act on, updated as messages come in.
What you get
Built for the shop, not the server room.
Every setting reads like a question, not a config file - because you shouldn't need a developer to run your own front desk.
Sounds like you
Tell it your tone once - warm, formal, brief - and every reply follows it, in whatever language your customer writes in.
Never invents a price
Your price list and policies are the only facts it's allowed to use. Nothing padded, nothing guessed.
Tap-to-choose menus
For "which service?" moments, customers get real tappable buttons - not a wall of text to type back.
Hands off cleanly
A flagged conversation shows up in your inbox instantly, with the button to jump in yourself, any time.
Always on call
If one reply attempt fails, another kicks in automatically behind the scenes. Your customer never sees the seam.
A real inbox, not just logs
Every conversation, searchable and tagged, with the numbers on what got answered and what needed you.
Never a dead end
If one attempt fails, the next one just answers instead.
A single point of failure means one bad moment leaves a customer staring at "typing…" forever. Ekuya tries again automatically, behind the scenes, before it ever tells you something went wrong - and every message is saved the instant it arrives, even on the rare turn nothing answers at all.
No guessing, on purpose
It only knows what you've told it - and treats that as the whole truth.
Most chatbots pad out a thin answer with something plausible-sounding. Ekuya is told the opposite: if it's not written down, say you don't have that information - never invent a product, a price, or a policy.
What you write once
Acme Salon - hair & beauty, Jakarta
What you write once
Sehat Clinic - general practice, Jakarta
What you write once
Kopi Pagi - coffee & light bites, Bandung
Made for
Businesses where every message is a customer you can't afford to lose.
Pricing
Start free. Pay only once it's actually answering for you.
Simple tiers, no surprise overages. Cancel any time from your dashboard.
| Feature |
Trial
Free
No card needed to start
Start free trial
|
Starter
IDR 149k /mo
For a shop just outgrowing the trial
Get started
|
Growth
IDR 349k /mo
A small team, daily messages
Get started
|
Business
IDR 799k /mo
Multiple staff, higher volume
Talk to us
|
|---|---|---|---|---|
| WhatsApp numbers connected | 1 | 1 | 1 | 1 |
| Team seats included | 1 | 2 | 5 | 15 |
| Messages included / month | 100 | 1,000 | 5,000 | Unlimited |
- WhatsApp numbers connected1
- Team seats included1
- Messages included / month100
- WhatsApp numbers connected1
- Team seats included2
- Messages included / month1,000
- WhatsApp numbers connected1
- Team seats included5
- Messages included / month5,000
- WhatsApp numbers connected1
- Team seats included15
- Messages included / monthUnlimited
Included on every plan, from Trial up - price and limits above are what actually change.
Questions
Before you connect your number.
No. You connect your existing WhatsApp Business number through a guided flow, then fill in two plain-language boxes: how your assistant should talk, and what's actually true about your business. That's the whole setup.
Yes, on purpose - the very first message tells them plainly they're chatting with an assistant, not a person. It's required, and you can write your own version of that message.
They just ask. Ekuya confirms it, notifies you right away, and goes quiet on that conversation until you or your team step in - with one optional "one more quick answer" offer in the meantime, so they're never stuck.
Any time, for any conversation - not just flagged ones. Pause the assistant and reply from your own inbox, exactly like you would from your phone.
That's exactly what the Trial plan is for - free, no card required, with 100 messages included a month. See how it handles real conversations, then upgrade whenever you outgrow it.
Your next message is already on its way.
Connect your WhatsApp number and let Ekuya answer the next one.